COIMA pays particular attention to the implementation of a system of rules for corporate governance, equipping itself with the tools necessary for overseeing the management and command of company activities. COIMA has implemented heightened standards of behaviour, inspired by the principles of transparency and integrity, adopting a responsible approach, and guaranteeing reliability to investors and the community.
COIMA’s values – its guiding light in the quest to achieve its goals – are clearly and transparently set out. COIMA Ethical code articulates the principles of corporate behaviour which the company has recognized and adopted; all its employees, contractors and business partners are required to respect those principles.
COIMA sets great store by ethical and social responsibility in the conduct of business, and undertakes to act in accordance with the legitimate interests of its stakeholders and of the communities where it operates.
Model of Organization 231
COIMA has strengthened its corporate governance by establishing a Model of Organization under the Corporate Malpractices Act, Legislative Order 231/2001, and by setting up additional means of safeguarding its corporate reputation.
Specifically, the firm continuously identifies sensitive matters and areas of its business where criminal offences constitute a risk; it has instituted formal control arrangements, adopted ethical principles of conduct to prevent such offences, and appointed a Supervisory Body to ensure that the Model is effective, implemented in practice and constantly kept up to date; it has put a training plan in place for the staff of risk-prone areas; and, lastly, it has set up a disciplinary system providing for sanctions in the event of any failure to implement the Model.
COIMA, attributes an intrinsic value of improvement of the customer experience to the Quality Management System, believing that a qualified technical experience is critical to the process of creating value for the client. COIMA was certified UNI EN ISO 9001:2008 in 2005.
COIMA implements constantly the rationalization of internal processes and the standardization of procedures, equipping itself with tools that help to monitor the organization and meet the expectations of investors and stakeholders.